{"id":20766,"date":"2025-08-01T11:11:43","date_gmt":"2025-08-01T16:11:43","guid":{"rendered":"https:\/\/fieldnation.com\/?p=20766"},"modified":"2025-08-01T11:11:43","modified_gmt":"2025-08-01T16:11:43","slug":"see-whats-new-july-2025","status":"publish","type":"post","link":"https:\/\/fieldnation.com\/resources\/see-whats-new-july-2025","title":{"rendered":"See What&#8217;s New: July 2025"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">This month saw the launch of various Flightboard and New Provider Match enhancements for buyers as well as the launch of the Provider Success Score for providers within their profile. Click the table of contents on the side to explore each release&#8217;s details.<\/span><\/p>\n<a name=\"provider-success-score-now-on-profile\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"provider-success-score-now-on-profile\"><strong>Provider Success Score Now On Profile<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Providers can now see their Provider Success Score and key service delivery metrics directly from their Field Nation profile. As a reminder, these metrics are currently only visible to providers. Providers can also access these metrics from their My Business Dashboard within the Field Nation app.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20774\" src=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/07\/pss-in-profile_blog.jpg\" alt=\"\" width=\"463\" height=\"401\" srcset=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/07\/pss-in-profile_blog.jpg 1000w, https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/07\/pss-in-profile_blog-768x666.jpg 768w\" sizes=\"auto, (max-width: 463px) 100vw, 463px\" \/><\/p>\n<p>As a provider, to learn more about the Provider Success Score, click <a href=\"https:\/\/support.fieldnation.com\/s\/article\/Intro-to-the-Provider-Success-Score\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<a name=\"flightboard-enhancements\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"flightboard-enhancements\"><strong>Flightboard Enhancements<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Buyers using Auto-Dispatch (AD) will now see expanded statuses in Flightboard for work orders that used Auto-Dispatch, and will be able to quickly identify those that expired without being assigned.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To see these additional statuses, make sure the Status column is added in your &#8220;In Flight,&#8221; &#8220;Draft,&#8221; and &#8220;Published\/Routed&#8221; tabs. Click <\/span><a href=\"https:\/\/support.fieldnation.com\/s\/article\/Configuring-Flightboard-Columns\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\"> to learn how to add a column. Please see below for a breakdown of the different expanded statuses for Auto Dispatch and which tabs you&#8217;ll see them in:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Auto Dispatched <\/b><span style=\"font-weight: 400;\">&#8211; This work order is actively going through the Auto Dispatch process.<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Available In: &#8220;In Flight&#8221; and &#8220;Published\/Routed&#8221; tabs in Flightboard\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Draft: Auto Dispatch Expired <\/b><span style=\"font-weight: 400;\">&#8211; Auto Dispatch was unable to assign a provider based on your criteria and dispatch duration. The work order is reverted back to &#8220;Draft&#8221; status as specified.<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Available In: &#8220;In Flight&#8221; and &#8220;Draft&#8221; tabs in Flightboard.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Routed: Auto Dispatch Expired<\/b><span style=\"font-weight: 400;\"> &#8211; Auto Dispatch was unable to assign a provider based on your criteria and dispatch duration. The work order remains in the &#8220;Routed&#8221; status so routed providers can still accept your work order.\u00a0<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Available In: &#8220;In Flight&#8221; and &#8220;Published\/Routed&#8221; tabs in Flightboard.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Published: Auto Dispatch Expired<\/b><span style=\"font-weight: 400;\"> &#8211; Auto Dispatch was unable to assign a provider based on your criteria and dispatch duration. The work order remains in the &#8220;Published&#8221; status so providers can still request your work order.<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Available In: &#8220;In Flight&#8221; and &#8220;Published\/Routed&#8221; tabs in Flightboard.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20775\" src=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/07\/flightboard-auto-dispatch-status_blog.jpg\" alt=\"\" width=\"900\" height=\"477\" srcset=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/07\/flightboard-auto-dispatch-status_blog.jpg 1500w, https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/07\/flightboard-auto-dispatch-status_blog-768x407.jpg 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">As a buyer, to learn more about Auto Dispatch click <\/span><a href=\"https:\/\/support.fieldnation.com\/s\/article\/Auto-Dispatch\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<a name=\"custom-selection-rules-in-new-provider-match\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"custom-selection-rules-in-new-provider-match\"><strong>Custom Selection Rules in New Provider Match<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">We now support the \u201cCurrently Assigned to Less Than\u201d Custom Selection Rule in the New Provider Match, which allows buyers to exclude certain providers if they have more than a certain amount of work in a given day or on a given project\/client.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a buyer, to learn more about the \u201cCurrently Assigned to Less Than\u201d Custom Selection Rule, click <\/span><a href=\"https:\/\/support.fieldnation.com\/s\/article\/Custom-Selection-Rule-Criteria-Glossary\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<a name=\"new-provider-match-updates\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"new-provider-match-updates\"><strong>New Provider Match Updates<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Over the month of July we invested resources into making the New Provider Match page faster. We are thrilled to report we are seeing 2x-3x faster load times on all match-related pages.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a buyer, to learn more about New Provider Match, click <\/span><a href=\"https:\/\/support.fieldnation.com\/s\/article\/The-New-Provider-Match-Experience-Overview\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<a name=\"reason-now-required-for-time-log-edits\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"reason-now-required-for-time-log-edits\"><strong>Reason Now Required for Time Log Edits<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Providers are now required to give a reason for every edit made to the Time Log section of a work order. This reason is a free-form text entry field that providers fill out. Reasons are visible to both buyers and providers from within the work order History tab.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20776\" src=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/07\/reason-for-time-log-edits_blog.jpg\" alt=\"\" width=\"452\" height=\"411\" srcset=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/07\/reason-for-time-log-edits_blog.jpg 800w, https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/07\/reason-for-time-log-edits_blog-768x699.jpg 768w\" sizes=\"auto, (max-width: 452px) 100vw, 452px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">As a provider, to learn more about editing a Time Log, click <\/span><a href=\"https:\/\/support.fieldnation.com\/s\/article\/Logging-Time-On-A-Work-Order-Web-App\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This month saw the launch of various Flightboard and New Provider Match enhancements for buyers as well as the launch of the Provider Success Score for providers within their profile. Click the table of contents on the side to explore each release&#8217;s details. Provider Success Score Now On Profile Providers can now see their Provider [&hellip;]<\/p>\n","protected":false},"author":66,"featured_media":20448,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"xn-wppe-expiration":[],"xn-wppe-expiration-action":[],"xn-wppe-expiration-prefix":[],"footnotes":""},"content-group":[],"class_list":["post-20766","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","fldn_content_category-product-updates","fldn_content_type-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>See What&#039;s New: July 2025 | Field Nation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fieldnation.com\/resources\/see-whats-new-july-2025\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"See What&#039;s New: July 2025 | Field Nation\" \/>\n<meta property=\"og:description\" content=\"This month saw the launch of various Flightboard and New Provider Match enhancements for buyers as well as the launch of the Provider Success Score for providers within their profile. 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