{"id":20758,"date":"2025-07-30T15:39:32","date_gmt":"2025-07-30T20:39:32","guid":{"rendered":"https:\/\/fieldnation.com\/?p=20758"},"modified":"2025-08-26T14:53:49","modified_gmt":"2025-08-26T19:53:49","slug":"windows-10-ending","status":"publish","type":"post","link":"https:\/\/fieldnation.com\/resources\/windows-10-ending","title":{"rendered":"Windows 10 support is ending: What field service leaders need to know"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">On <\/span><b>October 14, 2025<\/b><span style=\"font-weight: 400;\">, Microsoft will officially end support for Windows 10. This shift affects millions of devices \u2014 many critical to field service work. According to <\/span><a href=\"https:\/\/app.impaakt.com\/analyses\/microsoft-windows-is-used-in-more-about-16-billion-devices-across-the-world-28646\"><span style=\"font-weight: 400;\">Impaakt<\/span><\/a><span style=\"font-weight: 400;\">, Microsoft Windows is used in about 1.6 billion devices worldwide, and an estimated market share in the US of 30.84% (<\/span><a href=\"https:\/\/gs.statcounter.com\/os-market-share\/all\/united-states-of-america\"><span style=\"font-weight: 400;\">StatCounter Global Stats<\/span><\/a><span style=\"font-weight: 400;\">, June 2025).<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-20762 aligncenter\" src=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/07\/StatCounter-os_combined-US-monthly-202406-202506.png\" alt=\"Stat-Counter\" width=\"784\" height=\"441\" srcset=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/07\/StatCounter-os_combined-US-monthly-202406-202506.png 1280w, https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/07\/StatCounter-os_combined-US-monthly-202406-202506-768x432.png 768w\" sizes=\"auto, (max-width: 784px) 100vw, 784px\" \/><\/p>\n<p style=\"text-align: left;\">Source: StatCounter Global Stats<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-20765\" src=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/07\/StatCounter-os_combined-US-monthly-202406-202506-1-1.png\" alt=\"\" width=\"784\" height=\"441\" srcset=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/07\/StatCounter-os_combined-US-monthly-202406-202506-1-1.png 1280w, https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/07\/StatCounter-os_combined-US-monthly-202406-202506-1-1-768x432.png 768w\" sizes=\"auto, (max-width: 784px) 100vw, 784px\" \/><\/p>\n<p>Source: StatCounter Global Stats<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">For businesses using devices ranging from retail point-of-sale systems to laptops, Windows 10 end-of-support will create new operational challenges and opportunities.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s what field service leaders need to know about this change and which actions to take today.<\/span><\/p>\n<a name=\"what-windows-10-end-of-support-means\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"what-windows-10-end-of-support-means\"><b>What Windows 10 end-of-support means<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">After October 14, 2025:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Microsoft will no longer provide <\/span><b>free security updates, technical assistance, or security fixes<\/b><span style=\"font-weight: 400;\"> for Windows 10.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Devices running Windows 10 will still function but will be <\/span><b>more vulnerable<\/b><span style=\"font-weight: 400;\"> to cybersecurity risks.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Businesses that delay upgrading may face <\/span><b>compliance challenges<\/b><span style=\"font-weight: 400;\"> and increased exposure to vulnerabilities like CrowdStrike\u2019s Reduced Functionality Mode (RFM) for uncertified Windows kernels.<\/span><\/li>\n<\/ul>\n<a name=\"5-impacts-for-field-service-leaders\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"5-impacts-for-field-service-leaders\"><b>5 impacts for field service leaders<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Successful field service delivery depends on reliable, secure technology. Windows 10 end-of-support impacts businesses and end clients in these key areas:<\/span><\/p>\n<h3><b>1. Increased demand for upgrades and replacements<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Businesses must either upgrade devices to Windows 11, purchase Extended Security Updates (ESU), or replace outdated hardware. This creates a surge in service opportunities, such as<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Device assessments<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">OS upgrades and imaging<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">System migrations and peripheral testing<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\ud83d\udca1 <\/span><b>Field Nation insight:<\/b><span style=\"font-weight: 400;\"> The shift away from Windows 10 has contributed to a marked increase in project-based field work, particularly for large organizations managing distributed device fleets across multiple locations.<\/span><\/p>\n<h3><b>2. Security and compliance pressures<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Without updates, Windows 10 systems become immediate cybersecurity liabilities. For field service, this means:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Decommissioning non-compliant endpoints<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Performing cybersecurity risk assessments<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offering bundled upgrade and security services<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\ud83d\udca1 <\/span><b>Field Nation insight: <\/b><span style=\"font-weight: 400;\">Technicians play a critical role in reducing exposure\u2014helping businesses retire non-compliant systems and implement secure replacements at scale, especially in regulated industries.<\/span><\/p>\n<h3><b>3. Compatibility with field devices and tools<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Many diagnostic tools and applications may require configuration updates or complete replacements when moving to Windows 11.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Field service leaders should prepare to handle:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Legacy application troubleshooting<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Custom driver installations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Migration of specialized software<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\ud83d\udca1 <\/span><b>Field Nation insight:<\/b><span style=\"font-weight: 400;\"> The longer businesses wait to act, the more likely they are to face unplanned downtime and introducing risk into already tight project timelines.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>4. Accelerated hardware lifecycle management<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Field-deployed devices that don\u2019t meet Windows 11 requirements (like TPM 2.0 and Secure Boot) may need replacement, triggering:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Installation and de-installation services<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Secure device disposal<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Logistics coordination across multiple sites<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\ud83d\udca1 <\/span><b>Field Nation insight:<\/b><span style=\"font-weight: 400;\"> Device refresh cycles often require rapid, multi-site coordination. On-demand technicians enable businesses to stay on schedule without straining internal resources.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>5. Tight timelines and service-level agreements (SLAs)<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Many organizations will begin phased transitions well before the October 2025 deadline. Field service leaders will face:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Compressed project timelines<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">High-volume, short-term engagements<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Stringent SLAs<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\ud83d\udca1 <\/span><b>Field Nation insight:<\/b><span style=\"font-weight: 400;\"> Meeting aggressive timelines requires flexible field capacity. Use on-demand labor to surge support where and when it\u2019s needed most\u2014without long-term overhead.<\/span><\/p>\n<a name=\"how-to-turn-risk-into-opportunity\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"how-to-turn-risk-into-opportunity\"><b>How to turn risk into opportunity<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The field service industry is uniquely positioned to meet this critical moment. To stay ahead, field service organizations should:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Market windows upgrade services today<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">Proactively reach out to end clients that rely on field service work. Educate, prepare, and instill confidence. Segments like retail (multi-site POS), logistics, warehousing, and telecom infrastructure may disproportionately feel the urgency given already strained internal bandwidth in managing site visits and hardware swaps across multiple locations.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Bundle hardware, software, and security<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">Make it easy for your clients by offering a complete package: device upgrades, OS installation, security hardening, and technician training. Create a seamless experience that removes complexity and builds trust.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Use labor marketplaces to scale<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">Leverage Field Nation to connect with skilled, on-demand field service professionals nationwide. In 2025, over 62,000 Windows device-related work orders were completed on the platform \u2013 a third of which were Windows upgrade related. With 18,000+ technicians across the US experienced in this type of work, the marketplace gives you the coverage and expertise needed to scale quickly and meet deadlines. <\/span><\/li>\n<\/ul>\n<a name=\"\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-20911\" src=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/07\/1622_MKG_windows-10_blog-1.gif\" alt=\"\" width=\"660\" height=\"489\" srcset=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/07\/1622_MKG_windows-10_blog-1.gif 1080w, https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/07\/1622_MKG_windows-10_blog-1-768x569.gif 768w\" sizes=\"auto, (max-width: 660px) 100vw, 660px\" \/><\/h2>\n<a name=\"\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"\"><\/h2>\n<a name=\"stay-ahead-of-the-windows-10-deadline\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"stay-ahead-of-the-windows-10-deadline\"><b>Stay ahead of the windows 10 deadline<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">By preparing now, field service leaders can turn the Windows 10 end-of-support milestone into growth. With the right field coverage and proactive planning, this event can become an opportunity to modernize, strengthen security, and streamline infrastructure across your business.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0Whether coordinating upgrades for 30 or 3,000 sites, you can find the right talent in the right markets to scale confidently with <\/span><b>Field Nation.<\/b><\/p>\n<p><b>Learn how Field Nation can help you navigate the Windows 10 transition. <\/b><span style=\"font-weight: 400;\">\u00a0<\/span><a href=\"https:\/\/fieldnation.chilipiper.com\/concierge-router\/link\/q3-25-windows-10-campaign\"><span style=\"font-weight: 400;\">Schedule a meeting<\/span><\/a><span style=\"font-weight: 400;\"> and we\u2019ll help you build a transition plan.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>On October 14, 2025, Microsoft will officially end support for Windows 10. This shift affects millions of devices \u2014 many critical to field service work. According to Impaakt, Microsoft Windows is used in about 1.6 billion devices worldwide, and an estimated market share in the US of 30.84% (StatCounter Global Stats, June 2025). &nbsp; Source: [&hellip;]<\/p>\n","protected":false},"author":53,"featured_media":20760,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"xn-wppe-expiration":[],"xn-wppe-expiration-action":[],"xn-wppe-expiration-prefix":[],"footnotes":""},"content-group":[],"class_list":["post-20758","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","fldn_content_category-company","fldn_content_type-blog","fldn_work_type-av-digital-signage","fldn_work_type-cabling"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Windows 10 support is ending: What field service leaders need to know | Field Nation<\/title>\n<meta name=\"description\" content=\"Windows 10 support ends Oct 14, 2025. 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