{"id":20125,"date":"2025-06-03T11:03:26","date_gmt":"2025-06-03T16:03:26","guid":{"rendered":"https:\/\/fieldnation.com\/?p=20125"},"modified":"2025-07-01T10:04:51","modified_gmt":"2025-07-01T15:04:51","slug":"see-whats-new-may-2025-releases","status":"publish","type":"post","link":"https:\/\/fieldnation.com\/resources\/see-whats-new-may-2025-releases","title":{"rendered":"See What\u2019s New: May 2025 Releases"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">This month saw the release of functionality to support Custom Selection Rules within the new Provider Match page, better visibility into Pre-Approved Additional Charges for providers and updates to the \u2018Pre-Site Pickup\u2019 shipments option. Click the table of contents on the side to explore each release&#8217;s details.<\/span><\/p>\n<a name=\"custom-selection-rules-in-the-new-provider-match\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"custom-selection-rules-in-the-new-provider-match\"><b>Custom Selection Rules in the New Provider Match\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Buyers can now see Custom Selection Rules applied on the new Provider Match page. The rules on the page have been enhanced for better transparency of scores and clear tie-breaking.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20127\" src=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/06\/custom-selection-rules-in-the-new-provider-match-blog.png\" alt=\"\" width=\"582\" height=\"391\" srcset=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/06\/custom-selection-rules-in-the-new-provider-match-blog.png 800w, https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/06\/custom-selection-rules-in-the-new-provider-match-blog-768x516.png 768w\" sizes=\"auto, (max-width: 582px) 100vw, 582px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Click <\/span><a href=\"https:\/\/support.fieldnation.com\/s\/article\/Custom-Selection-Rule-Criteria-Glossary\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\"> to learn more about Custom Selection Rule criteria.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Click <\/span><a href=\"https:\/\/support.fieldnation.com\/s\/article\/The-New-Provider-Match-Experience-Overview#:~:text=provider%20match%20page.-,Selection%20Rules,-You%20can%20see\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\"> to learn more about how Custom Selection Rules display within the new Provider Match page.<\/span><\/p>\n<p>&nbsp;<\/p>\n<a name=\"new-provider-match-updates\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"new-provider-match-updates\"><b>New Provider Match Updates<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">For those that have the applicable features enabled, buyers can create a work order with no location. Partners performing dispatch work can now use the new provider match. Released a bug fix to support for multi-site work orders.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Click <\/span><a href=\"https:\/\/discover.fieldnation.com\/match-migration\/provider-match-faq?xs=805769\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\"> to learn more about Provider Match.<\/span><\/p>\n<p>&nbsp;<\/p>\n<a name=\"pre-approved-additional-charges\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"pre-approved-additional-charges\"><b>Pre-Approved Additional Charges<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">When building a counter-offer within the mobile app, providers will now see additional information related to any pre-approved additional charges already added by the buyer.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20128\" src=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/06\/pre-approved-charges-blog.png\" alt=\"\" width=\"332\" height=\"498\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Click <\/span><a href=\"https:\/\/support.fieldnation.com\/s\/article\/How-To-Request-Counter-Work-Orders-Using-the-FN-App\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\"> to learn more about building a counter-offer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Click <\/span><a href=\"https:\/\/support.fieldnation.com\/s\/article\/Pay-Change-Request-Additional-Charges-Buyer-Best-Practices-and-How-To\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\"> to learn more about pre-approved additional charges and best practices related to pay changes on work orders.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<a name=\"pre-site-pickup-location-visibility\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"pre-site-pickup-location-visibility\"><b>Pre-site Pickup Location Visibility<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We\u2019ve increased the visibility of a work order pre-site pickup location. Providers now see a separate line item for a required pre-site pickup location directly in the mobile work order card view, and can easily distinguish between pre-site and job site locations in the work order map view.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20129\" src=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/06\/presite-pickup-2-blog.png\" alt=\"\" width=\"289\" height=\"545\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">For providers, click <\/span><a href=\"https:\/\/support.fieldnation.com\/s\/article\/Work-Order-Shipments-Provider-Foucus\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\"> to learn more about shipments.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For buyers, click <\/span><a href=\"https:\/\/support.fieldnation.com\/s\/article\/Work-Order-Shipments-Buyer-Focus\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\"> to learn more about shipments.<\/span><\/p>\n<p>&nbsp;<\/p>\n<a name=\"ship-to-other-location-now-pre-site-pickup\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"ship-to-other-location-now-pre-site-pickup\"><b>\u201cShip to other location\u201d now \u201cPre-site Pickup\u201d<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">To add clarity to the location name, we\u2019ve changed \u201cShip to other location\u201d to \u201cPre-site Pickup.\u201d Buyers can add this location from within the Shipments section of a work order, and providers will see this title anywhere there is a required pre-site pickup prior to arriving on the job site.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20130\" src=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/06\/presite-pickup-blog.png\" alt=\"\" width=\"756\" height=\"312\" srcset=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/06\/presite-pickup-blog.png 1073w, https:\/\/fieldnation.com\/wp-content\/uploads\/2025\/06\/presite-pickup-blog-768x317.png 768w\" sizes=\"auto, (max-width: 756px) 100vw, 756px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">For providers, click <\/span><a href=\"https:\/\/support.fieldnation.com\/s\/article\/Work-Order-Shipments-Provider-Foucus\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\"> to learn more about shipments.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For buyers, click <\/span><a href=\"https:\/\/support.fieldnation.com\/s\/article\/Work-Order-Shipments-Buyer-Focus\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\"> to learn more about shipments.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This month saw the release of functionality to support Custom Selection Rules within the new Provider Match page, better visibility into Pre-Approved Additional Charges for providers and updates to the \u2018Pre-Site Pickup\u2019 shipments option. Click the table of contents on the side to explore each release&#8217;s details. Custom Selection Rules in the New Provider Match\u00a0 [&hellip;]<\/p>\n","protected":false},"author":66,"featured_media":20446,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"xn-wppe-expiration":[],"xn-wppe-expiration-action":[],"xn-wppe-expiration-prefix":[],"footnotes":""},"content-group":[],"class_list":["post-20125","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","fldn_content_category-product-updates","fldn_content_type-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>See What\u2019s New: May 2025 Releases | Field Nation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fieldnation.com\/resources\/see-whats-new-may-2025-releases\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"See What\u2019s New: May 2025 Releases | Field Nation\" \/>\n<meta property=\"og:description\" content=\"This month saw the release of functionality to support Custom Selection Rules within the new Provider Match page, better visibility into Pre-Approved Additional Charges for providers and updates to the \u2018Pre-Site Pickup\u2019 shipments option. 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