{"id":20111,"date":"2025-05-27T14:57:33","date_gmt":"2025-05-27T19:57:33","guid":{"rendered":"https:\/\/fieldnation.com\/?p=20111"},"modified":"2025-05-27T14:58:07","modified_gmt":"2025-05-27T19:58:07","slug":"hitec-2025-trends","status":"publish","type":"post","link":"https:\/\/fieldnation.com\/resources\/hitec-2025-trends","title":{"rendered":"Hospitality technology trends we\u2019re watching for at HITEC 2025"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">We\u2019re headed to <\/span><a href=\"https:\/\/www.hitec.org\/\"><span style=\"font-weight: 400;\">HITEC 2025<\/span><\/a><span style=\"font-weight: 400;\">, June 16\u201319, in Indianapolis! While there, we\u2019re looking forward to exploring how emerging technologies improve customer experiences and make systems more convenient, transactions faster, and performance insights more accessible. This year, we expect to see continued momentum around:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">AI-powered guest experiences<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">With the global market for AI in hospitality projected to grow at a CAGR of 30.1%, businesses are investing heavily in AI-enabled concierge services, chatbots, and automation that streamline customer interactions. From seamless hotel check-ins to <\/span><a href=\"https:\/\/www.houstonchronicle.com\/news\/houston-texas\/trending\/article\/lowes-ai-20316961.php\"><span style=\"font-weight: 400;\">virtual shopping assistants<\/span><\/a><span style=\"font-weight: 400;\"> in retail and <\/span><a href=\"https:\/\/www.loman.ai\/blog\/ai-for-personalized-dining-how-technology-is-changing-the-way-we-eat\"><span style=\"font-weight: 400;\">personalized menus at restaurants<\/span><\/a><span style=\"font-weight: 400;\">, AI is elevating service while helping manage costs.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">The rise of smart kiosks &amp; self-service<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We\u2019re seeing growing adoption of self-checkout stations, micro-market kiosks, and guest-facing vending solutions. These innovations bring retail-style convenience into hospitality settings and reflect a broader shift toward smaller, tech-enabled formats.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Connected infrastructure &amp; frictionless operations<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Behind the scenes, hotels are modernizing with automated fulfillment systems, <\/span><a href=\"https:\/\/fieldnation.com\/resources\/wi-fi-7-impact-on-field-services\"><span style=\"font-weight: 400;\">Wi-Fi 7 <\/span><\/a><span style=\"font-weight: 400;\">upgrades, and sensor-based technologies. These tools support real-time data and system integration to streamline operations and improve the guest experience.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Learn more about the trends driving demand in hospitality<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Want to dive deeper into how these trends are impacting field service? Check out our recent blog where we explore <\/span><a href=\"https:\/\/fieldnation.com\/resources\/six-retail-transformation-trends-reshaping-field-service\"><span style=\"font-weight: 400;\">the six retail and hospitality trends shaping the field service industry.<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Attending HITEC 2025? Let\u2019s connect.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019d love to hear which trends you\u2019re most excited about, and explore how on-demand labor can help you meet the rising demand with confidence. <a href=\"https:\/\/fieldnation.chilipiper.com\/shared\/john-rice\/hitec-2025-meeting-15-min\">Book a meeting with us today!<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019re headed to HITEC 2025, June 16\u201319, in Indianapolis! While there, we\u2019re looking forward to exploring how emerging technologies improve customer experiences and make systems more convenient, transactions faster, and performance insights more accessible. This year, we expect to see continued momentum around: AI-powered guest experiences With the global market for AI in hospitality projected [&hellip;]<\/p>\n","protected":false},"author":53,"featured_media":20112,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"xn-wppe-expiration":[],"xn-wppe-expiration-action":[],"xn-wppe-expiration-prefix":[],"footnotes":""},"content-group":[],"class_list":["post-20111","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","fldn_content_category-field-service","fldn_content_category-trends","fldn_work_type-av-digital-signage"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Hospitality technology trends we\u2019re watching for at HITEC 2025 | Field Nation<\/title>\n<meta name=\"description\" content=\"Join us at HITEC 2025 in Indianapolis, June 16\u201319! 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