{"id":20098,"date":"2025-05-20T10:37:08","date_gmt":"2025-05-20T15:37:08","guid":{"rendered":"https:\/\/fieldnation.com\/?p=20098"},"modified":"2025-05-20T16:09:41","modified_gmt":"2025-05-20T21:09:41","slug":"national-it-service-provider-success-story","status":"publish","type":"post","link":"https:\/\/fieldnation.com\/resources\/national-it-service-provider-success-story","title":{"rendered":"A national IT service provider expands coverage with Talent Services"},"content":{"rendered":"<\/a>

Challenge<\/span><\/h2>\n

A national IT service provider partnered with a commercial printing company to complete a cabling and Wireless Access Point (WAP) site survey for a warehouse relocation project over the course of two months. The project was in an unfamiliar region where the service provider had no established technician network, making it difficult to confidently source talent. Additionally, the type of work was outside their typical scope, and the client required a quick turnaround, requiring a full-service team to meet the project\u2019s demands.<\/span><\/p>\n<\/a>

Solution<\/span><\/h2>\n

To overcome these challenges, the service provider leveraged Field Nation\u2019s Talent Services, a resource available to Premier subscribers that offers strategic consultation, customized recruitment strategies, and network discovery aligned with the company\u2019s objectives. Field Nation conducted a coverage assessment to identify independent technicians in the area.<\/span><\/p>\n

Through this process, the service provider discovered a technician they had worked with before. They didn\u2019t initially realize he had a full-service team with experience in large-scale projects. This unexpected resource proved critical in executing the job efficiently and within budget.<\/span><\/p>\n

\u201cThe coverage assessment helped us uncover a great technician we had worked with before\u2014but we didn\u2019t realize he had a full team and could handle a project of this size,\u201d said the Field Service Delivery Manager. \u201cThat connection made all the difference.\u201d<\/span><\/p>\n

Beyond talent sourcing, the IT service provider benefited from Field Nation\u2019s platform tools, which helped them refine work orders, optimize project execution, and ensure technician quality.<\/span><\/p>\n<\/a>

Results<\/span><\/h2>\n

The service company found through the Field Nation marketplace performed exceptionally well, earning high praise from the client. The project\u2019s success led to an additional $45,000 contract at the same location, further solidifying the service provider\u2019s relationship with the client.<\/span><\/p>\n

\u201cThe techs on the service company team were amazing to work with,\u201d the Field Service Delivery Manager said. \u201cThey were great communicators and flexible, and the client loved them. The fact that they signed an additional contract speaks volumes.\u201d<\/span><\/p>\n

By using Field Nation\u2019s Talent Services, the service provider successfully scaled its capabilities, built a stronger talent pipeline, and won new business\u2014proving that the right workforce strategy drives long-term success.<\/span><\/p>\n