{"id":19754,"date":"2025-03-17T10:19:39","date_gmt":"2025-03-17T15:19:39","guid":{"rendered":"https:\/\/fieldnation.com\/?p=19754"},"modified":"2025-03-17T10:19:39","modified_gmt":"2025-03-17T15:19:39","slug":"field-service-trends-channel-partners","status":"publish","type":"post","link":"https:\/\/fieldnation.com\/resources\/field-service-trends-channel-partners","title":{"rendered":"The top 3 field service trends to watch for at Channel Partners 2025"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Field Nation will exhibit at the <\/span><a href=\"https:\/\/channelpartnersconference.com\/\"><span style=\"font-weight: 400;\">Channel Partners Conference &amp; Expo<\/span><\/a><span style=\"font-weight: 400;\"> at the Venetian in Las Vegas, NV, from March 25 to 27. We\u2019re excited to engage with industry leaders, partners, and innovators in field services. As businesses navigate the changing tech industry, three major themes stand out at this year\u2019s event\u2014each with significant implications for how field service companies operate, scale, and meet customer expectations.<\/span><\/p>\n<a name=\"1-the-expanding-role-of-automation-in-it-services\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"1-the-expanding-role-of-automation-in-it-services\"><span style=\"font-weight: 400;\">1. The expanding role of automation in IT services<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">One of the biggest challenges for field service companies is balancing increased demand with limited resources. One of the sessions covered at Channel Partners, <\/span><a href=\"https:\/\/agenda.channelpartnersconference.com\/session\/maximizing-efficiency-scaling-it-operations-with-automation-and-advanced-network-technologies\/910784\"><i><span style=\"font-weight: 400;\">Maximizing Efficiency: Scaling IT Operations with Automation and Advanced Network Technologies<\/span><\/i><\/a><span style=\"font-weight: 400;\">, explores how automation and advanced network solutions are transforming IT operations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At Field Nation, we\u2019ve seen that automation isn\u2019t just about streamlining workflows\u2014it\u2019s about enhancing agility in the face of an ongoing skilled technician shortage. With a worker deficit of <\/span><a href=\"https:\/\/fieldnation.com\/resources\/field-service-trends-2025#2-a-structural-talent-deficit\"><span style=\"font-weight: 400;\">2.6 million across service sectors and an aging workforce where half of all field service technicians are now over 50,<\/span><\/a><span style=\"font-weight: 400;\"> organizations are increasingly turning to automation to bridge the gap. By optimizing scheduling, reducing manual workloads, and enabling remote troubleshooting, automation helps service organizations maximize existing resources while maintaining efficiency.<\/span><\/p>\n<a name=\"2-msp-megatrends-understanding-the-it-services-market\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"2-msp-megatrends-understanding-the-it-services-market\"><span style=\"font-weight: 400;\">2. MSP megatrends: understanding the IT services market<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The IT services industry is more complex than ever, and managed service providers must evolve to capture new opportunities. In <\/span><a href=\"https:\/\/agenda.channelpartnersconference.com\/session\/hot-data-msp-megatrends-making-sense-of-the-54t-it-market\/910774\"><i><span style=\"font-weight: 400;\">Hot Data: MSP Megatrends \u2013 Making Sense of the $5.4T IT Market<\/span><\/i><\/a><span style=\"font-weight: 400;\">, Canalys Chief Analyst Jay McBain will provide key insights into where service dollars are flowing and how businesses can position themselves for success.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At Field Nation, we\u2019ve seen <\/span><a href=\"https:\/\/fieldnation.com\/resources\/top-10-high-growth-categories-driving-field-service-demand\"><span style=\"font-weight: 400;\">several key areas<\/span><\/a><span style=\"font-weight: 400;\"> driving increased demand for field service. <\/span><a href=\"https:\/\/fieldnation.com\/resources\/rising-demand-data-centers-field-service\"><span style=\"font-weight: 400;\">Data center expansion<\/span><\/a><span style=\"font-weight: 400;\"> continues at a rapid pace, while security and surveillance technology are also evolving\u2014especially as businesses integrate AI-powered analytics and real-time monitoring into their operations. Meanwhile, retail technology is transforming as stores implement smart inventory systems, self-service kiosks, and flexible POS solutions to enhance the customer experience.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">3. The future of healthcare &amp; technology-enabled service models<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">With the healthcare industry quickly changing, technology is essential in improving patient care and operational efficiency. The session <\/span><a href=\"https:\/\/agenda.channelpartnersconference.com\/session\/future-of-healthcare-driving-customer-experience-and-communication-innovation\/910856\"><i><span style=\"font-weight: 400;\">Future of Healthcare: Driving Customer Experience and Communication Innovation<\/span><\/i><\/a><span style=\"font-weight: 400;\"> will explore how unified communications, AI-driven analytics, and CCaaS solutions are reshaping the healthcare landscape.<\/span><\/p>\n<p><a href=\"https:\/\/fieldnation.com\/resources\/10-field-service-trends#6-retailization-of-healthcare-transforms-service-needs\"><span style=\"font-weight: 400;\">The retailization of healthcare<\/span><\/a><span style=\"font-weight: 400;\">\u2014where large retailers incorporate clinics into their stores\u2014is driving demand for digital signage, kiosks, and IT infrastructure to enhance patient engagement and operational efficiency. Field Nation data shows a 46% year-over-year increase in digital signage and AV work orders, reflecting this shift. As healthcare integrates more advanced technology, field service teams play a critical role in ensuring seamless installations, maintenance, and system upgrades to support this growing sector.<\/span><\/p>\n<a name=\"visit-field-nation-at-channel-partners\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"visit-field-nation-at-channel-partners\"><span style=\"font-weight: 400;\">Visit Field Nation at Channel Partners<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">These key themes align with the trends shaping field service in 2025: rising complexity, workforce shortages, and the need for operational efficiency. At Field Nation, we\u2019re helping businesses adapt by providing access to a marketplace of on-demand talent, flexible workforce strategies, and scalable service solutions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you&#8217;re attending Channel Partners, let\u2019s connect! <\/span><a href=\"https:\/\/fieldnation.chilipiper.com\/shared\/john-rice\/channel-partners-2025-15-minutes?highPriorityReservation=J6oZbL1HHp\"><span style=\"font-weight: 400;\">Book a time with us<\/span><\/a><span style=\"font-weight: 400;\"> or visit booth #1556 to discuss how the Field Nation marketplace can support your service delivery strategy in an increasingly dynamic market.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Field Nation will exhibit at the Channel Partners Conference &amp; Expo at the Venetian in Las Vegas, NV, from March 25 to 27. We\u2019re excited to engage with industry leaders, partners, and innovators in field services. As businesses navigate the changing tech industry, three major themes stand out at this year\u2019s event\u2014each with significant implications [&hellip;]<\/p>\n","protected":false},"author":53,"featured_media":19755,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"xn-wppe-expiration":[],"xn-wppe-expiration-action":[],"xn-wppe-expiration-prefix":[],"footnotes":""},"content-group":[],"class_list":["post-19754","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","fldn_content_category-field-service","fldn_content_category-trends","fldn_content_type-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The top 3 field service trends to watch for at Channel Partners 2025 | Field Nation<\/title>\n<meta name=\"description\" content=\"Explore the top three field service trends shaping 2025 at Channel Partners. 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