{"id":18630,"date":"2024-08-30T10:43:46","date_gmt":"2024-08-30T15:43:46","guid":{"rendered":"https:\/\/fieldnation.com\/?p=18630"},"modified":"2025-02-04T04:54:38","modified_gmt":"2025-02-04T09:54:38","slug":"overcome-hurdles-agile-resources","status":"publish","type":"post","link":"https:\/\/fieldnation.com\/resources\/overcome-hurdles-agile-resources","title":{"rendered":"Overcome unexpected IT hurdles with agile resources"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">When the Crowdstrike outage hit, IT teams scrambled to manually fix Windows devices across hundreds of locations. One of our customers, faced with updating systems at a nationwide fitness chain, sent out an SOS to their network. This sudden, large-scale need is exactly the challenge Field Nation is built to address.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While you may know Field Nation for planned project work and break-fix solutions, our incident support capabilities shine in crises like the Crowdstrike outage. Our marketplace quickly connects businesses with skilled technicians nationwide, enabling fast deployment for urgent, multi-site projects.<\/span><\/p>\n<a name=\"how-field-nation-customers-leverage-our-marketplace\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"how-field-nation-customers-leverage-our-marketplace\"><span style=\"font-weight: 400;\">How Field Nation customers leverage our marketplace<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">One managed service provider posted 350 work orders to the Field Nation marketplace related to the Crowdstrike outage, requiring technicians to perform specific tasks on 1-5+ devices per location. Each PC required a brief troubleshooting process, including a restart and entering recovery information.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This example highlights our ability to rapidly deploy skilled technicians across a wide geographic area, which is crucial in large-scale IT incidents. Technicians on the Field Nation marketplace are proficient in a range of IT services, including <\/span><a href=\"https:\/\/fieldnation.com\/services\/networking?cta=main_nav\"><span style=\"font-weight: 400;\">networking<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/fieldnation.com\/services\/computers-printers?cta=main_nav\"><span style=\"font-weight: 400;\">computer and printer support<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/fieldnation.com\/services\/cabling?cta=main_nav\"><span style=\"font-weight: 400;\">cabling installations<\/span><\/a><span style=\"font-weight: 400;\">, and other critical infrastructure tasks.<\/span><\/p>\n<a name=\"field-nation-capabilities-for-large-scale-it-projects\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"field-nation-capabilities-for-large-scale-it-projects\"><span style=\"font-weight: 400;\">Field Nation capabilities for large-scale IT projects<\/span><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Incident support: Quickly mobilize technicians to address unexpected IT issues across multiple locations.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Large-scale deployments: We support nationwide projects for consistent service delivery across all sites.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multi-site coordination: Manage projects spanning numerous locations simultaneously.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">RFP support and coverage assessments: We assist in planning and assessing workforce needs for large-scale projects.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/fieldnation.com\/platform-management\"><span style=\"font-weight: 400;\">Platform Management Partner Program<\/span><\/a><span style=\"font-weight: 400;\">: Our Platform Management Partners know the best ways to scope work, vet and confirm talent, and deliver quality service using the Field Nation marketplace. This support can help your business scale your project deployments quickly, and find the resources you need, when you need them.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/fieldnation.com\/project-ready-talent-pools-program\"><span style=\"font-weight: 400;\">Project-Ready Talent Pools<\/span><\/a><span style=\"font-weight: 400;\">: Field Nation can help you take on work with complex talent requirements (e.g. work that requires multiple techs, skill sets, and visits) by helping you find, vet, and confirm the talent.<\/span><\/li>\n<\/ul>\n<a name=\"tips-for-successful-project-execution\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"tips-for-successful-project-execution\"><span style=\"font-weight: 400;\">Tips for successful project execution<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">To maximize the benefits of our marketplace, consider these tips:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Engage us early: By involving Field Nation in the early stages of project planning, we can partner with you to assess needs, identify potential challenges, and develop effective strategies.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Collaborate on coverage: Work with us to secure the right geographic coverage and skill sets for your project.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Lean on us for project planning assistance: Our team can help with everything from initial planning to rollout support.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Our marketplace connects you with skilled technicians nationwide and provides the tools and support needed to manage large-scale projects efficiently. <\/span><a href=\"https:\/\/fieldnation.com\/contact\"><span style=\"font-weight: 400;\">Contact us today<\/span><\/a><span style=\"font-weight: 400;\"> to manage planned deployments and unexpected incidents with our flexible, nationwide network of skilled technicians.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When the Crowdstrike outage hit, IT teams scrambled to manually fix Windows devices across hundreds of locations. One of our customers, faced with updating systems at a nationwide fitness chain, sent out an SOS to their network. This sudden, large-scale need is exactly the challenge Field Nation is built to address. While you may know [&hellip;]<\/p>\n","protected":false},"author":53,"featured_media":17873,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"xn-wppe-expiration":[],"xn-wppe-expiration-action":[],"xn-wppe-expiration-prefix":[],"footnotes":""},"content-group":[],"class_list":["post-18630","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","fldn_content_category-quality","fldn_content_category-coverage"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Overcome unexpected IT hurdles with agile resources | Field Nation<\/title>\n<meta name=\"description\" content=\"See how Field Nation&#039;s marketplace rapidly connects businesses with technicians for urgent, multi-site IT support during crises like the Crowdstrike outage.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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