{"id":18005,"date":"2024-01-11T15:37:51","date_gmt":"2024-01-11T15:37:51","guid":{"rendered":"https:\/\/fieldnation.com\/?p=18005"},"modified":"2025-02-04T04:36:02","modified_gmt":"2025-02-04T09:36:02","slug":"stories-from-the-field-amy-thomas","status":"publish","type":"post","link":"https:\/\/fieldnation.com\/resources\/stories-from-the-field-amy-thomas","title":{"rendered":"Stories from the field: Amy Thomas"},"content":{"rendered":"

Independent technicians require several qualities for success including adaptability, a willingness to learn, and the ability to solve problems. Amy, a field service technician who uses Field Nation to find and complete work, uses all of these qualities to thrive on the labor marketplace.<\/span><\/p>\n

Before becoming an independent technician on Field Nation, Amy spent nearly 10 years at Dell working in customer service, training, web development. Then, she earned her CompTIA A\/Network+ certifications, allowing her to explore the world of field services. Soon after earning her certification, Amy turned to Field Nation. \u201cI heard about Field Nation, gave it a try, and never looked back. It was a turning point in my career,” Amy shares.<\/span><\/p>\n<\/a>

A day in the life\u00a0<\/span><\/h2>\n

Amy’s day-to-day is anything but typical. From setting up networks and refreshing equipment to pulling cables and installing phone systems, variety defines her daily routine. \u201cI don\u2019t have a typical day,\u201d Amy explains, \u201cand that\u2019s what keeps things exciting.\u201d\u00a0<\/span><\/p>\n

Amy values the work\/life balance she achieves with Field Nation, and she feels grateful to do work she truly enjoys. \u201cWhen I go to work, it doesn\u2019t even feel like work,\u201d Amy explains, \u201cit feels like recess where I play with interesting toys and tools.\u201d\u00a0<\/span><\/p>\n<\/a>

Mastering troubleshooting techniques<\/span><\/h2>\n

When it comes to troubleshooting, Amy sees an opportunity to use problem solving to overcome challenges. \u201cTroubleshooting often requires me to figure out an issue on my own,\u201d she says. \u201cI see myself as a natural problem solver.\u201d<\/span><\/p>\n

In addition to problem solving, Amy brings a variety of soft skills to each assignment. \u201cI understand the qualities of a good technician,\u201d Amy explains. \u201cStaying on the job until it’s finished, understanding how to talk to clients, and understanding and respecting how clients operate are characteristics I bring to each job site.\u201d<\/span><\/p>\n<\/a>

Advice for aspiring field service professionals<\/span><\/h2>\n

Amy’s advice for those starting a career in field services is rooted in learning and gaining experience. “Start learning, get certifications, get experience. We all start somewhere, and it’s okay not to know everything.The key is to be willing to learn,” Amy advises.<\/span><\/p>\n

Are you looking to connect with companies across the country on Field Nation? Sign up for a profile<\/a> and start building your schedule today.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Independent technicians require several qualities for success including adaptability, a willingness to learn, and the ability to solve problems. Amy, a field service technician who uses Field Nation to find and complete work, uses all of these qualities to thrive on the labor marketplace. 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