{"id":16888,"date":"2023-01-30T18:21:07","date_gmt":"2023-01-30T18:21:07","guid":{"rendered":"https:\/\/fieldnation.com\/?p=16888"},"modified":"2025-08-06T11:52:56","modified_gmt":"2025-08-06T16:52:56","slug":"definitive-guide-2023","status":"publish","type":"post","link":"https:\/\/fieldnation.com\/resources\/definitive-guide-2023","title":{"rendered":"The definitive guide to field service trends in 2023"},"content":{"rendered":"<div class=\"column\">\n<p>As the threat of a potential recession looms, continued demand for field services from the retail sector is putting pressure on field service leaders to deliver in what will be a volatile 2023. This means the savvy field service leader needs insight into multiple verticals to assess current state and develop a holistic, strategic perspective on the industry\u2019s health and direction.<\/p>\n<p>Using data from the tens of thousands of work orders facilitated by Field Nation in 2022, as well as insights from previous moments of economic uncertainty,\u00a0<strong>our 2023 definitive guide to field service will give you that type of insight and actionable takeaways.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div class=\"column\">\n<ul class=\"checklist\">\n<li class=\"check\">The post-COVID recovery period has seen strong growth in infrastructure work (networking and cabling) driven by digitization efforts in retail.<\/li>\n<li class=\"check\">In a potential recession scenario, complex projects and infrastructure will take a more dramatic hit and take longer to rebound. But infrastructure will recover the strongest on the other side of a recession scenario.<\/li>\n<li class=\"check\">Field service companies can strengthen their readiness by getting granular about their markets, competing on customer experience (CX), and ensuring their organizations are agile.<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>As the threat of a potential recession looms, continued demand for field services from the retail sector is putting pressure on field service leaders to deliver in what will be a volatile 2023. This means the savvy field service leader needs insight into multiple verticals to assess current state and develop a holistic, strategic perspective [&hellip;]<\/p>\n","protected":false},"author":53,"featured_media":18923,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"xn-wppe-expiration":[],"xn-wppe-expiration-action":[],"xn-wppe-expiration-prefix":[],"footnotes":""},"content-group":[],"class_list":["post-16888","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","fldn_content_category-trends","fldn_content_type-white-paper","fldn_work_type-cabling","fldn_work_type-telecom"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The definitive guide to field service trends in 2023 | Field Nation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fieldnation.com\/resources\/definitive-guide-2023\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The definitive guide to field service trends in 2023 | Field Nation\" \/>\n<meta property=\"og:description\" content=\"As the threat of a potential recession looms, continued demand for field services from the retail sector is putting pressure on field service leaders to deliver in what will be a volatile 2023. 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