{"id":16066,"date":"2021-03-31T18:25:24","date_gmt":"2021-03-31T18:25:24","guid":{"rendered":"https:\/\/fieldnation.com\/resources\/technician-tips\/"},"modified":"2025-02-03T05:13:32","modified_gmt":"2025-02-03T10:13:32","slug":"technician-tips","status":"publish","type":"post","link":"https:\/\/fieldnation.com\/resources\/technician-tips","title":{"rendered":"Tips for technicians from a top IT service provider"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">We recently sat down with <strong>Craig Skinner, president, and co-owner of <\/strong><\/span><strong><a href=\"https:\/\/gurus2go.com\/\" target=\"_blank\" rel=\"noopener\">Gurus2go<\/a><\/strong><span style=\"font-weight: 400;\">, a nationwide provider of on-site IT services. As a company that vets and contracts many technicians on the Field Nation platform, Gurus2go has an insightful perspective on how technicians can impress clients and <\/span><a href=\"\/insights\/get-more-work\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">get more work<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Check out the highlights from our chat.<\/span><\/p>\n<a name=\"can-you-start-by-telling-us-about-gurus2go\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"can-you-start-by-telling-us-about-gurus2go\"><b>Can you start by telling us about Gurus2go?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We\u2019re an IT service provider based in Dallas, Texas. We have a national network of over 6,000 technicians that can be dispatched to any zip code in the U.S.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Field Nation platform is essential to our business. We use the platform to find quality techs across the country for IT service work, including hardware, software, networking, audio-visual, and general tasks.<\/span><\/p>\n<a name=\"whats-the-most-important-thing-you-look-for-when-contracting-technicians-on-field-nation\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"whats-the-most-important-thing-you-look-for-when-contracting-technicians-on-field-nation\"><b>What\u2019s the most important thing you look for when contracting technicians on Field Nation?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Clearly, our #1 priority is communication. Successful technicians on the Field Nation platform are not only highly skilled and qualified, but they\u2019re also great communicators.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Being an effective communicator leads technicians to get work and keep work. For example, if you can\u2019t answer your phone, it\u2019s important to reply via text.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If a technician communicates well with us, we have confidence that they will communicate well with clients. <\/span><a href=\"https:\/\/www.dalecarnegie.com\/en\/topics\/people-skills\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Soft skills<\/span><\/a><span style=\"font-weight: 400;\"> like communication are equally (if not more) important than IT expertise. And communication is essential for keeping our clients satisfied.<\/span><\/p>\n<a name=\"what-should-technicians-consider-when-building-their-profile\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"what-should-technicians-consider-when-building-their-profile\"><b>What should technicians consider when building their profile?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">To start, make sure you have a<\/span><a href=\"\/insights\/improve-your-profile\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\"> complete profile <\/span><\/a><span style=\"font-weight: 400;\">on the platform. We really appreciate it when technicians list the types of work they\u2019ve previously completed. Showcase your work experience and highlight job duties for the work you want to do.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Certifications matter. Make sure to list all certifications that you have.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Background checks and drug tests also matter. Make sure they\u2019re current (within the last 1 to 2 years). This is a simple thing you can do to enhance your opportunities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When we\u2019re responding to an RFP, we\u2019re usually looking for very specific skill sets. If your profile is up-to-date, you\u2019re more likely to show up in our searches.<\/span><\/p>\n<a name=\"what-else-can-technicians-do-to-increase-their-opportunities-on-the-platform\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"what-else-can-technicians-do-to-increase-their-opportunities-on-the-platform\"><b>What else can technicians do to increase their opportunities on the platform?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It can be beneficial to <\/span><a href=\"https:\/\/www.investopedia.com\/articles\/personal-finance\/011216\/s-corp-vs-llc-which-should-i-choose.asp\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">form an LLC or S Corp<\/span><\/a><span style=\"font-weight: 400;\">. We think this enhances a technician\u2019s credibility \u2014 and can even offer some legal and tax benefits. Technicians should also <a href=\"\/insights\/independent-contractors-ein\" target=\"_blank\" rel=\"noopener\">look into the benefits of getting an Employer Identification Number (EIN)<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additionally, we frequently reach out to service companies because we know they have built-in coverage. If one technician can\u2019t make it to the job, another one from the same service company can fill in. This reduces the number of fire drills we have when sourcing technicians.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Want additional advice on enhancing your professional skills and gaining more opportunities on the Field Nation platform? Check out tips for <\/span><a href=\"\/insights\/improve-your-profile\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">improving your profile<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"\/insights\/get-more-work\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">getting more work<\/span><\/a><span style=\"font-weight: 400;\">, and <\/span><a href=\"\/insights\/top-technician-certifications\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">strengthening your certifications<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Craig Skinner, president and co-owner of Gurus2go and a client on Field Nation, offers his best tips to help technicians impress clients and get more work.<\/p>\n","protected":false},"author":53,"featured_media":18777,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"xn-wppe-expiration":[],"xn-wppe-expiration-action":[],"xn-wppe-expiration-prefix":[],"footnotes":""},"content-group":[],"class_list":["post-16066","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","fldn_content_category-best-practices","fldn_content_category-independent-contracting","fldn_content_type-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tips for technicians from a top IT service provider | Field Nation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fieldnation.com\/resources\/technician-tips\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tips for technicians from a top IT service provider\" \/>\n<meta property=\"og:description\" content=\"Craig Skinner, president and co-owner of Gurus2go and a client on Field Nation, offers his best tips to help technicians impress clients and get more work.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/fieldnation.com\/resources\/technician-tips\" \/>\n<meta property=\"og:site_name\" content=\"Field Nation\" \/>\n<meta property=\"article:published_time\" content=\"2021-03-31T18:25:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-03T10:13:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2021\/03\/printer-technician_standard-feature.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Field Nation\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Craig Skinner, president and co-owner of Gurus2go, vets and hires many technicians on the Field Nation platform. 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