{"id":16042,"date":"2021-01-21T15:56:57","date_gmt":"2021-01-21T15:56:57","guid":{"rendered":"https:\/\/fieldnation.com\/resources\/service-provider-tools\/"},"modified":"2023-02-14T09:31:28","modified_gmt":"2023-02-14T09:31:28","slug":"service-provider-tools","status":"publish","type":"post","link":"https:\/\/fieldnation.com\/resources\/service-provider-tools","title":{"rendered":"New MSP tools maximize profitability and service delivery strategy"},"content":{"rendered":"

Minneapolis, Minn (January 21, 2021) \u2013\u00a0 <\/b>Field Nation<\/span><\/a>, the leading on-site services platform for high-volume, field service work, is introducing an enhanced version of Field Nation Premier that provides MSPs with three new features: MarketSmart\u2122 Insights, PeopleSmart Talent Management Suite, and WorkSmart Productivity Suite.<\/span><\/p>\n

\u201cFor MSPs, maximizing profitability has never been more challenging or more critical,\u201d said Wael Mohammed, EVP of Product Management, Field Nation. \u201cWe designed Field Nation Premier to help companies address their top-line and bottom-line priorities, while getting more business value out of incorporating on-demand labor into their service delivery strategy.\u201d<\/span><\/p>\n

“We designed Field Nation Premier to help companies address their top-line and bottom-line priorities.”<\/span><\/p><\/blockquote>\n

MarketSmart\u2122 Insights<\/span><\/a> \u2013 a pricing and coverage intelligence tool \u2013 provides real-time insights based on data from millions of field service jobs to help customers bid more competitively, plan more effectively, and identify growth opportunities.\u00a0 \u201cAs we shift to a more direct sales strategy, MarketSmart Insights will help us significantly protect margins,\u201d said a customer at a leading technology deployment firm.<\/span>
\n<\/span><\/p>\n

\u201cAs we shift to a more direct sales strategy, MarketSmart Insights will help us significantly protect margins.”<\/span><\/p><\/blockquote>\n

PeopleSmart Talent Management Suite allows customers to source and vet on-demand talent, and provides access to a team of experts who can locate hard-to-find or specialized skills. Additionally, Pre-Assignment Surveys and Advanced Technician Profiles streamline the entire process. \u201cWe have a manual pre-assignment process that takes 30 minutes per technician per work order. It\u2019s painful,\u201d said a customer who partnered as a co-creator on some of the features. \u201cThese tools could help us eliminate that process entirely.\u201d\u00a0<\/span><\/p>\n

WorkSmart Productivity Suite equips customers with tools and automation to significantly reduce the time spent dispatching, managing, and auditing work orders \u2013 increasing first-time resolution, enhancing end-customer satisfaction, and enabling teams to scale without adding headcount. \u201cThese tools make work order review and approval much faster and easier, said a customer at a large technology solutions provider. \u201cAny improvement we can make goes right to our bottom line.\u201d<\/span>
\n<\/span><\/p>\n

\u201cService leaders are recognizing that on-demand labor can help them deliver customer value at a competitive price point without sacrificing margin,\u201d said Mynul Khan, CEO and Founder, Field Nation. \u201cWe want to help these leaders leverage a flexible workforce to take their service delivery strategy to the next level \u2013 which is why we\u2019re bringing Field Nation Premier to market.\u201d<\/span><\/p>\n

To learn more about Field Nation Premier, visit <\/span>fieldnation.com\/premier<\/b><\/a>\u00a0<\/span><\/p>\n

About Field Nation<\/b>
\n<\/span>Field Nation brings companies and technicians together to complete short-term, on-site work. Companies can build their flexible workforce in geographies across the U.S. and Canada and technicians can find work that fits their schedule and skill set. Our mission is to match every technician with the right job, and connect every service team to professionals who are invested in getting the job done right the first time. Learn more at <\/span>fieldnation.com<\/span><\/a><\/p>\n

View the original press release<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Field Nation Premier helps companies leverage on-demand labor to boost their top line while bolstering their bottom line.<\/p>\n","protected":false},"author":53,"featured_media":16640,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"xn-wppe-expiration":[],"xn-wppe-expiration-action":[],"xn-wppe-expiration-prefix":[],"footnotes":""},"content-group":[],"class_list":["post-16042","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","fldn_content_type-blog"],"acf":[],"yoast_head":"\nNew MSP tools maximize profitability and service delivery strategy | Field Nation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fieldnation.com\/resources\/service-provider-tools\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" 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