{"id":16000,"date":"2020-07-09T20:19:13","date_gmt":"2020-07-09T20:19:13","guid":{"rendered":"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020\/"},"modified":"2024-08-21T21:36:10","modified_gmt":"2024-08-21T21:36:10","slug":"recovery-second-half-of-2020","status":"publish","type":"post","link":"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020","title":{"rendered":"Recovery continues as second half of 2020 kicks off"},"content":{"rendered":"<p><em>Insights posted 7.9.20<\/em><\/p>\n<hr \/>\n<p><span style=\"font-weight: 400;\">As we start the second half of 2020, our latest Field Intelligence report points to a continued recovery across the industry.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Data from our network suggests an optimistic outlook for field services. <\/span><span style=\"font-weight: 400;\">Volume continues to improve, while various work types and industry sectors <\/span><span style=\"font-weight: 400;\">sharply<\/span><span style=\"font-weight: 400;\"> rebound. However, as many states begin to pause or roll back reopenings, the coming weeks will highlight just how variable growth can be across states and types of work.<\/span><\/p>\n<a name=\"volume-approaches-2019-levels\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"volume-approaches-2019-levels\"><b>Volume approaches 2019 levels<\/b><\/h2>\n<p><a href=\"\/insights\/broad-based-recovery\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Previous Field Intelligence reports<\/span><\/a><span style=\"font-weight: 400;\"> have shown the field service industry steadily recovering. For the first time since February 2020, work order volume approached 2019 levels. For week 27 (the week of July 6), overall volume was just <\/span><b>three percent lower than the same week in 2019<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Growth remained strong across a wide spectrum of businesses. In the past 12 weeks, work order volume has increased by <\/span><b>106 percent<\/b><span style=\"font-weight: 400;\">, reflecting a dramatic turn from the low point of the market. Generally, we see an \u201cL-shaped\u201d recovery taking place across the industry. However, several high performing companies are experiencing \u201cV-shaped\u201d improvements.\u00a0<\/span><\/p>\n<a name=\"many-states-show-ongoing-recovery\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"many-states-show-ongoing-recovery\"><b>Many states show ongoing recovery<\/b><\/h2>\n<p><a href=\"https:\/\/www.statista.com\/statistics\/248023\/us-gross-domestic-product-gdp-by-state\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">The largest states in the U.S. in terms of gross domestic product<\/span><\/a><span style=\"font-weight: 400;\"> (California, Texas, New York, and Florida) continued to show improved volumes. Over the past several weeks, we have seen consistent growth in Texas and New York. In addition, California has experienced semi-consistent improvement and Florida showed fluctuating growth.<\/span><\/p>\n<p><a href=\"\/wp-content\/uploads\/2020\/07\/field-intel-data-viz3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14136 size-full\" src=\"\/wp-content\/uploads\/2020\/07\/field-intel-data-viz3.png?_t=1594322528\" alt=\"YoY Work Order Volume by State\" width=\"711\" height=\"400\" \/><\/a><\/p>\n<p><a href=\"\/wp-content\/uploads\/2020\/07\/field-intel-data-viz-geo.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14137 size-full\" src=\"\/wp-content\/uploads\/2020\/07\/field-intel-data-viz-geo.png?_t=1594322627\" alt=\"Week 27 volume by state\" width=\"711\" height=\"500\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<a name=\"what-types-of-work-are-rebounding-the-fastest\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"what-types-of-work-are-rebounding-the-fastest\"><b>What types of work are rebounding the fastest?\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We are seeing surges across certain work types, such as audio-visual and telecom projects. In contrast, other sectors\u2014including kiosks and digital signage\u2014show a more measured recovery.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are year-over-year trends across the Field Nation marketplace of 7,000+ clients for key work types.<\/span><\/p>\n<p><a href=\"\/wp-content\/uploads\/2020\/07\/field-intel-data-viz4.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14138 size-full\" src=\"\/wp-content\/uploads\/2020\/07\/field-intel-data-viz4.png?_t=1594322685\" alt=\"Fastest and slowest growing field service work types\" width=\"711\" height=\"400\" \/><\/a><\/p>\n<p><a href=\"\/wp-content\/uploads\/2020\/07\/Artboard-2-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14145 size-full\" src=\"\/wp-content\/uploads\/2020\/07\/Artboard-2-1.png?_t=1594327144\" alt=\"Telecom\/VOIP YoY Published and Routed Work Orders\" width=\"711\" height=\"400\" \/><\/a><\/p>\n<p><a href=\"\/wp-content\/uploads\/2020\/07\/Artboard-3-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14147 size-full\" src=\"\/wp-content\/uploads\/2020\/07\/Artboard-3-1.png?_t=1594327211\" alt=\"Audio-Visual YoY Published and Routed Work Orders\" width=\"711\" height=\"400\" \/><\/a><\/p>\n<a name=\"how-are-different-business-sectors-performing\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"how-are-different-business-sectors-performing\"><b>How are different business sectors performing?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We are also seeing conflicting trends among business sectors. <\/span><span style=\"font-weight: 400;\">Some types of businesses have experienced <\/span><span style=\"font-weight: 400;\">dramatically<\/span><span style=\"font-weight: 400;\"> increased work volume. In contrast, others have struggled or remained flat.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These trends closely mirror broader <\/span><a href=\"https:\/\/www.mckinsey.com\/business-functions\/marketing-and-sales\/our-insights\/survey-us-consumer-sentiment-during-the-coronavirus-crisis#\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">shifts in consumer spending to essential services<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><a href=\"\/wp-content\/uploads\/2020\/07\/field-intel-data-viz5.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14139 size-full\" src=\"\/wp-content\/uploads\/2020\/07\/field-intel-data-viz5.png?_t=1594322757\" alt=\"IT field service sectors with significant, flat or declining gains\" width=\"711\" height=\"400\" \/><\/a><\/p>\n<a name=\"growing-connections-between-businesses-and-technicians\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"growing-connections-between-businesses-and-technicians\"><b>Growing connections between businesses and technicians<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The number of companies posting work and seeking workers on the Field Nation platform has now matched 2019 levels. This represents a 24 percent increase over the week 15 market low.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Similarly, the number of workers using the Field Nation platform continues to rebound. Last week, 4,515 technicians used the marketplace, a 27 percent rise over the bottom of the market.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Weekly active connections have increased 62 percent in the past 12 weeks. Also, 13 percent of these connections are new. Growth in new connections shows how businesses and technicians continue to find value using the Field Nation platform. Their shared success is a promising indicator of recovery.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><strong>Field Intelligence experts<\/strong><\/h3>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/waelmohammed1\/\" target=\"_blank\" rel=\"noopener noreferrer\">Wael Mohammed<\/a>\u00a0has been in the IT services industry for more than 27 years. He has held leadership roles in both startups and large enterprises, including SPS Commerce, IBM, and Target. Wael is currently the Executive Vice President of Product at Field Nation, and oversees product management, product design, and data science. He is a master in identifying product and market growth opportunities, taking new products to market, and maximizing product performance.<\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/steve-salmon\/\" target=\"_blank\" rel=\"noopener noreferrer\">Steve Salmon<\/a>\u00a0brings more than 30 years of leadership experience to the IT services industry. He has held senior roles in both startups and large enterprises, even co-founding a technology services company in 1992, which was later purchased. Currently, Steve is the VP of Enterprise and Channel Sales at Field Nation. Previously, he served as SVP of Global Managed Services Solutions at CompuCom, where the services revenue grew from $200M to more than $1B. Steve\u2019s expertise and strategic prowess have landed him on numerous radio shows as a technology and business specialist.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Field service opportunities continue to improve, but the coming weeks will highlight just how variable growth can be across states and types of work.<\/p>\n","protected":false},"author":53,"featured_media":16709,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"xn-wppe-expiration":[],"xn-wppe-expiration-action":[],"xn-wppe-expiration-prefix":[],"footnotes":""},"content-group":[],"class_list":["post-16000","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","fldn_content_category-trends","fldn_content_type-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Recovery continues as second half of 2020 kicks off | Field Nation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Recovery continues as second half of 2020 kicks off\" \/>\n<meta property=\"og:description\" content=\"Field service opportunities continue to improve, but the coming weeks will highlight just how variable growth can be across states and types of work.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020\" \/>\n<meta property=\"og:site_name\" content=\"Field Nation\" \/>\n<meta property=\"article:published_time\" content=\"2020-07-09T20:19:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-21T21:36:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/fieldnation.com\/wp-content\/uploads\/2022\/11\/review-approve.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"985\" \/>\n\t<meta property=\"og:image:height\" content=\"375\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Field Nation\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"What types of #fieldservice work are rebounding the fastest? What industries are affected the most? The least? Check the latest trends in our Field Intelligence report.\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Field Nation\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020\",\"url\":\"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020\",\"name\":\"Recovery continues as second half of 2020 kicks off | Field Nation\",\"isPartOf\":{\"@id\":\"https:\/\/fieldnation.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020#primaryimage\"},\"image\":{\"@id\":\"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020#primaryimage\"},\"thumbnailUrl\":\"https:\/\/fieldnation.com\/wp-content\/uploads\/2022\/11\/review-approve.jpg\",\"datePublished\":\"2020-07-09T20:19:13+00:00\",\"dateModified\":\"2024-08-21T21:36:10+00:00\",\"author\":{\"@id\":\"https:\/\/fieldnation.com\/#\/schema\/person\/10cc6a3ba419a66c8222b98f8583a7e1\"},\"breadcrumb\":{\"@id\":\"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020#primaryimage\",\"url\":\"https:\/\/fieldnation.com\/wp-content\/uploads\/2022\/11\/review-approve.jpg\",\"contentUrl\":\"https:\/\/fieldnation.com\/wp-content\/uploads\/2022\/11\/review-approve.jpg\",\"width\":985,\"height\":375},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/fieldnation.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Recovery continues as second half of 2020 kicks off\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/fieldnation.com\/#website\",\"url\":\"https:\/\/fieldnation.com\/\",\"name\":\"Field Nation\",\"description\":\"Get field service work done\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/fieldnation.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/fieldnation.com\/#\/schema\/person\/10cc6a3ba419a66c8222b98f8583a7e1\",\"name\":\"Field Nation\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/fieldnation.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/3d64dd4766539dd35f35a8a476c2364104d8b43287c77d435e1b8dc17ce9fa0c?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/3d64dd4766539dd35f35a8a476c2364104d8b43287c77d435e1b8dc17ce9fa0c?s=96&d=mm&r=g\",\"caption\":\"Field Nation\"},\"url\":\"https:\/\/fieldnation.com\/resources\/author\/field-nation\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Recovery continues as second half of 2020 kicks off | Field Nation","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020","og_locale":"en_US","og_type":"article","og_title":"Recovery continues as second half of 2020 kicks off","og_description":"Field service opportunities continue to improve, but the coming weeks will highlight just how variable growth can be across states and types of work.","og_url":"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020","og_site_name":"Field Nation","article_published_time":"2020-07-09T20:19:13+00:00","article_modified_time":"2024-08-21T21:36:10+00:00","og_image":[{"width":985,"height":375,"url":"https:\/\/fieldnation.com\/wp-content\/uploads\/2022\/11\/review-approve.jpg","type":"image\/jpeg"}],"author":"Field Nation","twitter_card":"summary_large_image","twitter_title":"What types of #fieldservice work are rebounding the fastest? What industries are affected the most? The least? Check the latest trends in our Field Intelligence report.","twitter_misc":{"Written by":"Field Nation","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020","url":"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020","name":"Recovery continues as second half of 2020 kicks off | Field Nation","isPartOf":{"@id":"https:\/\/fieldnation.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020#primaryimage"},"image":{"@id":"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020#primaryimage"},"thumbnailUrl":"https:\/\/fieldnation.com\/wp-content\/uploads\/2022\/11\/review-approve.jpg","datePublished":"2020-07-09T20:19:13+00:00","dateModified":"2024-08-21T21:36:10+00:00","author":{"@id":"https:\/\/fieldnation.com\/#\/schema\/person\/10cc6a3ba419a66c8222b98f8583a7e1"},"breadcrumb":{"@id":"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020#primaryimage","url":"https:\/\/fieldnation.com\/wp-content\/uploads\/2022\/11\/review-approve.jpg","contentUrl":"https:\/\/fieldnation.com\/wp-content\/uploads\/2022\/11\/review-approve.jpg","width":985,"height":375},{"@type":"BreadcrumbList","@id":"https:\/\/fieldnation.com\/resources\/recovery-second-half-of-2020#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/fieldnation.com\/"},{"@type":"ListItem","position":2,"name":"Recovery continues as second half of 2020 kicks off"}]},{"@type":"WebSite","@id":"https:\/\/fieldnation.com\/#website","url":"https:\/\/fieldnation.com\/","name":"Field Nation","description":"Get field service work done","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/fieldnation.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/fieldnation.com\/#\/schema\/person\/10cc6a3ba419a66c8222b98f8583a7e1","name":"Field Nation","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/fieldnation.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/3d64dd4766539dd35f35a8a476c2364104d8b43287c77d435e1b8dc17ce9fa0c?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3d64dd4766539dd35f35a8a476c2364104d8b43287c77d435e1b8dc17ce9fa0c?s=96&d=mm&r=g","caption":"Field Nation"},"url":"https:\/\/fieldnation.com\/resources\/author\/field-nation"}]}},"_links":{"self":[{"href":"https:\/\/fieldnation.com\/wp-json\/wp\/v2\/posts\/16000","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fieldnation.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fieldnation.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fieldnation.com\/wp-json\/wp\/v2\/users\/53"}],"replies":[{"embeddable":true,"href":"https:\/\/fieldnation.com\/wp-json\/wp\/v2\/comments?post=16000"}],"version-history":[{"count":0,"href":"https:\/\/fieldnation.com\/wp-json\/wp\/v2\/posts\/16000\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fieldnation.com\/wp-json\/wp\/v2\/media\/16709"}],"wp:attachment":[{"href":"https:\/\/fieldnation.com\/wp-json\/wp\/v2\/media?parent=16000"}],"wp:term":[{"taxonomy":"content-group","embeddable":true,"href":"https:\/\/fieldnation.com\/wp-json\/wp\/v2\/content-group?post=16000"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}