{"id":15990,"date":"2020-06-11T17:03:39","date_gmt":"2020-06-11T17:03:39","guid":{"rendered":"https:\/\/fieldnation.com\/resources\/market-trends-for-techs\/"},"modified":"2024-08-21T21:34:55","modified_gmt":"2024-08-21T21:34:55","slug":"market-trends-for-techs","status":"publish","type":"post","link":"https:\/\/fieldnation.com\/resources\/market-trends-for-techs","title":{"rendered":"Field Intelligence: Insights for technicians on market trends"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">For the past several weeks, we\u2019ve been publishing key metrics about the overall health of the field service industry in a series of <a href=\"https:\/\/discover.fieldnation.com\/field-intelligence\" target=\"_blank\" rel=\"noopener noreferrer\">Field Intelligence reports<\/a>. Based on data from the Field Nation marketplace, these reports provide analysis and insights to help businesses adapt in a turbulent market.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Today we\u2019re publishing a special edition of Field Intelligence for our technician community. Here are a few highlights from our recent reports:<\/span><\/p>\n<a name=\"work-order-volumes-continue-to-rise\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"work-order-volumes-continue-to-rise\"><strong>Work order volumes continue to rise<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">We\u2019ve seen a gradual increase in work order volume across our marketplace since <\/span><a href=\"\/insights\/gear-up-for-rebound\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">the low point of the market<\/span><\/a><span style=\"font-weight: 400;\">, which we believe was in week 15 (the week of April 4).\u00a0<\/span><\/p>\n<p><a href=\"\/wp-content\/uploads\/2020\/06\/1172-03_MKG_field-intelligence-data-viz_r01v01-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14012 size-full\" src=\"\/wp-content\/uploads\/2020\/06\/1172-03_MKG_field-intelligence-data-viz_r01v01-1.png?_t=1591899748\" alt=\"Published and routing year-over-year volume growth\" width=\"711\" height=\"400\" \/><\/a><\/p>\n<p>Last week (the week of June 1), the volume of work orders submitted through our marketplace was substantially higher than in previous weeks, and only two percent below 2019 levels.<\/p>\n<p>In the past several weeks, we\u2019ve continued to see our customers initiate new projects to upgrade technology in retail stores and for other retail-related work. Currently, the fastest-growing work types on the Field Nation platform are:<\/p>\n<ul>\n<li>Desktop\/Laptop: 5% year-over-year growth<\/li>\n<li>Telecom\/VOIP: 44% year-over-year growth<\/li>\n<li>Audio-visual: 86% year-over-year growth<\/li>\n<li>CCTV\/Alarm systems: 101% year-over-year growth<\/li>\n<\/ul>\n<p>In a recent post, we also outlined the <a href=\"\/insights\/top-technician-certifications\" target=\"_blank\" rel=\"noopener noreferrer\">top IT certifications that companies look for<\/a> when posting work to the platform.<\/p>\n<a name=\"geographic-trends-reflect-broad-expansion\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"geographic-trends-reflect-broad-expansion\"><strong>Geographic trends reflect broad expansion<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">The market rebound does not appear to be limited to a particular state or region. Instead, the increase in field service activity is affecting all 50 U.S. states. Nearly half of all states now show positive year-over-year growth.<\/span><\/p>\n<p><a href=\"\/wp-content\/uploads\/2020\/06\/1172-03_MKG_field-intelligence-data-viz_r02v01-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14002 size-full\" src=\"\/wp-content\/uploads\/2020\/06\/1172-03_MKG_field-intelligence-data-viz_r02v01-2.png?_t=1591889328\" alt=\"Volume by geography\" width=\"711\" height=\"500\" \/><\/a><\/p>\n<p>California, Texas, New York, and Florida\u2014which are the <a href=\"https:\/\/www.statista.com\/statistics\/248023\/us-gross-domestic-product-gdp-by-state\/\" target=\"_blank\" rel=\"noopener noreferrer\">largest states in terms of gross domestic product<\/a>\u2014have shown marked improvements over the past several weeks.<\/p>\n<a name=\"weekly-active-connections-demonstrate-value-of-field-nation-network\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"weekly-active-connections-demonstrate-value-of-field-nation-network\"><strong>Weekly active connections demonstrate value of Field Nation network<\/strong><\/h2>\n<p>The number of companies that actively post work on the Field Nation platform is steadily increasing. Weekly active companies increased by 13.6 percent since the market low in week 15. Likewise, technicians that use the platform to find work increased by 7.3 percent since the market low.<\/p>\n<p>Most importantly, weekly active connections, or the percentage of new connections between businesses and technicians, on the Field Nation platform increased by 22.6 percent over the past eight weeks. The Field Nation marketplace continues to be a valuable resource for connecting companies and technicians.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.nytimes.com\/2020\/06\/08\/business\/economy\/us-economy-recession-2020.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Although the broader U.S. economy may be in a recession<\/span><\/a><span style=\"font-weight: 400;\">, it appears that the market for contingent field services labor is quickly recovering. Now is a great time to create a profile on Field Nation, or <\/span><a href=\"\/insights\/improve-your-profile\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">update your existing profile<\/span><\/a><span style=\"font-weight: 400;\"> with new skills. By doing so, you\u2019ll be well-positioned to take advantage of opportunities as they arise.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>Field Intelligence experts<\/strong><\/h3>\n<p><strong>Wael Mohammed<\/strong>\u00a0has been in the IT services industry for more than 27 years. He has held leadership roles in both startups and large enterprises, including SPS Commerce, IBM, and Target. Wael is currently the Executive Vice President of Product at Field Nation, and oversees product management, product design, and data science. He is a master in identifying product and market growth opportunities, taking new products to market, and maximizing product performance.<\/p>\n<p><strong>Steve Salmon<\/strong>\u00a0brings more than 30 years of leadership experience to the IT services industry. He has held senior roles in both startups and large enterprises, even co-founding a technology services company in 1992, which was later purchased. Currently, Steve is the VP of Enterprise and Channel Sales at Field Nation. Previously, he served as SVP of Global Managed Services Solutions at CompuCom, where the services revenue grew from $200M to more than $1B. Steve\u2019s expertise and strategic prowess have landed him on numerous radio shows as a technology and business specialist.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What should technicians know about the state of the field services market? Get the key takeaways in our Field Intelligence report.<\/p>\n","protected":false},"author":53,"featured_media":16929,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"xn-wppe-expiration":[],"xn-wppe-expiration-action":[],"xn-wppe-expiration-prefix":[],"footnotes":""},"content-group":[],"class_list":["post-15990","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","fldn_content_category-trends","fldn_content_type-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Field Intelligence: Insights for technicians on market trends | Field Nation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fieldnation.com\/resources\/market-trends-for-techs\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Field Intelligence: Insights for technicians on market trends\" \/>\n<meta property=\"og:description\" content=\"What should technicians know about the state of the field services market? 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