{"id":15829,"date":"2021-08-03T19:11:33","date_gmt":"2021-08-03T19:11:33","guid":{"rendered":"https:\/\/fieldnation.com\/resources\/genuine-technology-group\/"},"modified":"2025-10-01T13:47:45","modified_gmt":"2025-10-01T18:47:45","slug":"datatel","status":"publish","type":"post","link":"https:\/\/fieldnation.com\/resources\/datatel","title":{"rendered":"Datatel grows by embracing on-demand labor."},"content":{"rendered":"<a name=\"datatel-field-nation-at-a-glance\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"datatel-field-nation-at-a-glance\"><b>Datatel + Field Nation at a glance<\/b><\/h2>\n<h3><strong>Customer<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Datatel provides managed IT services that help their customers grow and transform. <\/span><span style=\"font-weight: 400;\">They currently serve six different verticals (health care, food production, law enforcement, biodiesel, finance, and wholesale) and manage around 2500 users across six states<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><strong>Challenge<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Growing into new verticals and geographies without sacrificing on cost or quality of service.<\/span><\/p>\n<h3><strong>Solution<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Partnered with Field Nation to build a network of on-demand engineers that could support geographical expansion with existing clients<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Leveraged on-demand labor to connect with new clients and expand into new verticals<\/span><\/li>\n<\/ul>\n<h3><strong>Results<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Grew revenue 400% in 2020<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Expanded beyond their initial 15-mile service radius and now work with clients nationwide<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Expanded into net new verticals \u2013\u00a0specifically food production, biodiesel, finance, and wholesale<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Took on much larger clients, now able to work with companies that employ up to 600 end-users<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Grew to support 1,200 users across six states<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/datatelco.com\/\"><span style=\"font-weight: 400;\">Datatel<\/span><\/a><span style=\"font-weight: 400;\">\u00a0is an IT service provider based out of Portland, Oregon that delivers networking, cloud storage, and security solutions to clients across a diverse set of industries.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When they co-founded the company four years ago, CTO Ernest Murry and CEO Nate Brooks did so with the intention of supporting their local community. This emphasis on tapping local IT resources and serving local clients limited opportunities for growth.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe restricted ourselves to serving people or serving clients within a 15-mile radius,\u201d Murry explained. \u201cPretty much anybody who called in outside of that we would decline to serve them or provide them service.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But in early 2020, Datatel had the opportunity to bring on a large client with 19 locations across four states. While the prospect of growing into new territory was exciting, the company was nervous about capacity.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe thought they were a great fit for us,\u201d Murry noted, \u201cbut we were concerned about how we were going to be able to support all of those locations across the different states.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cAnd that&#8217;s where Field Nation came in.\u201d<\/span><\/p>\n<blockquote><p><b>\u201cWe were concerned about how we were going to be able to support all of those locations across the different states. And that&#8217;s where Field Nation came in.\u201d \u2013 Ernest Murry, CTO and Co-Founder, Datatel<\/b><\/p><\/blockquote>\n<a name=\"growing-with-field-nation\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"growing-with-field-nation\"><strong>Growing with Field Nation<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Since partnering with Field Nation, Datatel has experienced impressive growth in terms of sheer numbers, geographical reach, and the types of companies they service.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In 2020, a year that ground many businesses to a halt, Datatel was able to grow their revenue 400%.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additionally, Datatel was able to expand its client list into new verticals. Since partnering with Field Nation, Datatel has added clients in food production, biodiesel, finance, and wholesale.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Perhaps most significantly, working with Field Nation has empowered Datatel to provide service to companies far outside their initial 15-mile service zone. This geographical expansion is supported by Datatel\u2019s strategic leveraging of on-demand labor through the Field Nation platform.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cField Nation provides us with the tools to properly vet an engineer before we dispatch them, before we assign them to the ticket,\u201d Murry explained.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">He continued, \u201cIt also gives us the ability to control costs. We don&#8217;t have to have a full-time engineer in a location where we&#8217;ve only got a client with five users. We&#8217;re able to get quality on-demand work, and we&#8217;re able to bring in resources depending on what&#8217;s required. Whoever we need, whatever we need, we&#8217;re confident that we can get them there.\u201d<\/span><\/p>\n<blockquote><p><b>\u201cWe&#8217;re able to bring in resources depending on what&#8217;s required. Whoever we need, whatever we need, we&#8217;re confident that we can get them there.\u201d<\/b><\/p><\/blockquote>\n<a name=\"the-confidence-to-scale\" class=\"fldn-table-of-contents-anchor\"><\/a><h2 id=\"the-confidence-to-scale\"><strong>The confidence to scale<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Murry sums up Field Nation\u2019s impact this way:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cField Nation has given us the confidence of becoming a nationwide IT service provider, which we did not have before.\u201d<\/span><\/p>\n<blockquote><p><b>\u201cField Nation has given us the confidence of becoming a nationwide IT service provider.\u201d<\/b><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">This confidence is integral to Datatel\u2019s tremendous growth over the past year which, for Murry, relates back to \u201cthe peace of mind knowing that we have this large workforce we can tap into when we need it, knowing that the technicians are going to be responsive and excellent at what they do.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Datatel has successfully passed this confidence along to its clients, who know that they can rely on Datatel (and their flexible, hybrid workforce) to support them through periods of growth and transformation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Murray has a great example: &#8220;One of our clients just bought three more locations, and they told me they wouldn&#8217;t have had that confidence to scale without us and our labor force.\u201d<\/span><\/p>\n<blockquote><p><b>&#8220;One of our clients just bought three more locations, and they told me they wouldn&#8217;t have had that confidence to scale without us and our labor force.\u201d<\/b><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">Datatel\u2019s immediate focus remains on growth, and Field Nation is at the core of this plan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In Murry\u2019s words: \u201cIt&#8217;s time for us to go through another growth spurt and grow another three, four hundred percent.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re curious about the nationwide resources and opportunities for growth that Field Nation can connect you with, <\/span><a href=\"\/contact\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">reach out to our team<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>By supplementing their workforce with on-demand labor, Genuine Technology Group expanded into new verticals and grew their business 400%<\/p>\n","protected":false},"author":53,"featured_media":18679,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"xn-wppe-expiration":[],"xn-wppe-expiration-action":[],"xn-wppe-expiration-prefix":[],"footnotes":""},"content-group":[],"class_list":["post-15829","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","fldn_content_type-success-story","fldn_work_type-it"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Datatel grows by embracing on-demand labor. | Field Nation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fieldnation.com\/resources\/datatel\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" 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